About Us

Built by Xero Technologies | Connecting South Africa, One Service at a Time

 

Our Mission

At Serve Platform, our mission is simple:

To connect everyday South Africans with reliable local service providers — all from one powerful, easy-to-use platform.

We’re here to simplify the way people find, book, and manage services like home cleaning, garden care, appliance repair, plumbing, and more — while helping small service businesses thrive in the digital age.

 

What is Serve Platform?

Serve Platform is a mobile-based on-demand services marketplace developed by Xero Technologies, a South African software company specializing in smart business solutions. It’s designed to bridge the gap between service providers and clients by centralizing service discovery, booking, payments, and communication into a single streamlined platform.

Whether you're a busy homeowner needing a handyman or a local business wanting to grow your client base, Serve gives you the tools to connect, book, and deliver — effortlessly.

 

Why We Built Serve

We saw a gap.

In towns and cities across South Africa, service providers are skilled, available, and hardworking — yet remain invisible online. Meanwhile, clients struggle to find trustworthy help without relying on Facebook groups, word of mouth, or guesswork.

Serve was created to solve this:

  • โœ… For Customers: A trusted marketplace where you can discover and book vetted service providers.
  • โœ… For Providers: A business-in-a-box — with visibility, tools, and payments all in one place.

 

Who is Serve For?

๐Ÿ‘จ‍๐Ÿ”ง Service Providers:

  • Independent contractors, small, and large businesses offering:
    • Cleaning
    • Grass cutting
    • Appliance repair
    • Plumbing & electrical
    • Online services
    • And More
  • No website or coding needed — just sign up and start receiving bookings.

๐Ÿ‘ฉ‍๐Ÿ’ผ Customers:

  • Busy homeowners, students, landlords, professionals, and families looking for:
    • Reliable help
    • Upfront pricing
    • Easy rescheduling and reviews

 

Core Features

  • ๐Ÿงผ Book a service in minutes — no phone calls or back-and-forth messaging
  • ๐Ÿ’ผ Business dashboard for providers — manage your profile, bookings, and earnings
  • ๐Ÿ’ณ Secure online payments or cash options
  • ๐Ÿ“ Service reviews and ratings — transparency for all
  • ๐Ÿงญ Business directory — a browsable list of verified local businesses by area and category
  • ๐Ÿ”” Real-time notifications — stay in the loop with every booking

 

Developed by Xero Technologies

Serve Platform is proudly designed, developed, and maintained by Xero Technologies, a South African software engineering company dedicated to building scalable, user-friendly digital products that solve real problems.

At Xero Technologies, we believe in building tech that empowers — and Serve is just the beginning of our impact on everyday business and lifestyle solutions.

 

Looking Ahead

We are actively expanding Serve Platform to cover more industries, integrate more payment options, and offer rich features like loyalty rewards, provider certifications, and localized promotions. Our long-term vision is to become South Africa’s leading digital business directory and booking engine for services.

 

Let’s Build Together

Whether you’re a solo cleaner, a landscaping crew, or just someone tired of scrambling for help — Serve Platform is built for you. Join our growing community of users and service pros, and help us shape the future of on-demand services in South Africa.

๐Ÿ“ฑ [Download the app]
๐Ÿ’ผ [Join as a service provider]
๐Ÿ“ง Need help? Email us at support@servepro.co.za